Coronavirus (Covid-19)

We know this is a stressful time for people and our thoughts are with all those affected.

Our online shop remains open as we know access to our living aids and information resources are essential at this time. 

Parkinson's UK priority is to ensure the safety and wellbeing of our customers, staff and couriers, so this may mean that some orders take a little longer than usual.

Delivery time

We aim to deliver your order within 4-6 working days. Unfortunately at this time we are unable to offer next working day delivery.

Products that are delivered direct from our suppliers and will be received separately to the rest of your order.

If you have any queries with your order please call 0330 124 3250 (local rate) or email

For orders being delivered outside the UK please call 0330 124 3250 (local rate) or email to discuss your order.

Changes to our delivery procedure

To avoid contact our couriers will not be asking you to sign for your deliveries, you will be asked for your first and last name to ensure the safe distance is observed.

Health and hygiene

We are keeping up to date with the latest government advice and strictly following the guidelines.

Public Health England has advised that people are not at risk of contracting coronavirus (COVID-19) from parcels.  

Our product partner's Coronavirus statements

Theraposture click here.


Parkinson's UK resources and information

Parkinson's UK information about Coronavirus click here.

Our new Coronavirus information booklet click here 

Download our Parkinson's and Coronavirus leaflet here


By continuing to shop with us, you  are helping fund our services. Thank you for your continued support during this time.