Contact us

How can we help?

If you have any queries about your order or about products we stock, please get in touch with our Customer Service team using the details below.

By phone

Calls are charged at local rate, capped at 5p per minute on BT lines.

Our phone lines are open:

  • Monday to Friday 8am to 8pm, excluding public and bank holidays
  • Saturday and Sunday 9am to 6pm


For stock queries please call 0330 124 3250
For cancellations please call 0333 0030 523

By post

Parkinson's UK Sales Ltd
PO Box 637
York
YO26 0EX

By email

Please complete the shop enquiries form to send an email to our Customer Service team.

One of our friendly advisors will be in touch with you as soon as possible within the next 2 working days.

Please note that this form is for shop enquiries only. If you have any general queries about Parkinson's UK please contact us.

If you have any queries about logging in to our shop, please email shop@parkinsons.org.uk. 

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