EA Mobility

Customer in Norfolk

Bathroom conversion to wet room & fitting of sliding doors

"My husband has recently been diagnosed with motor neurone disease and we were advised to plan for the future, plan for the worst and hope for the best. Our lovely bathroom needed to go and a wet room take its place, not something I wanted and to me, too institutional, at a time when both of us were feeling rocked to the core by such a devastating diagnosis. From Kevin Carvell's first contact to see what workarounds could be managed, through to Auris and his team's installation, things went smoothly, extremely competently, with kindness and patience all the way with our endless questions. There were a few issues with the installation of the Closomat toilet, which were dealt with quickly and competently, with Closomat ringing me within hours to sort out any issues (another good company who don't 'make a drama out of a crisis') so no dragging heels to get things sorted. We also had 2 doors altered, one a pocket door and the other sliding, to accommodate any wheelchair that my husband might need in the future. Auris' attention to detail is second to none, Jon Hayday the project manager was on hand when needed and we haven't any complaints about any of the project; if only they all went so smoothly."

Mr Tomlinson, a customer with Parkinson's

Nottinghamshire

"I recently had the pleasure of working with EA for a bathroom conversion, and I must say, the experience was outstanding from start to finish. As someone living with Parkinson’s, I was initially hesitant to give up my traditional bath. However, the team at EA, particularly the fitter who handled the conversion, were excellent and made the transition much smoother than I could have imagined. The new shower installation, which I use with the assistance of my carer, has been a game-changer. It’s not only practical but also designed with great consideration for accessibility and safety. The addition of grab rails throughout the bathroom has been incredibly helpful, providing me with the support and confidence I need. What exceeds my expectations is not just the quality of the bathroom but also the speed with which it was fitted. EA managed to complete the installation sooner than anticipated, which was a significant positive. Above all, the transformation of the bathroom has really enhanced my quality of life. It’s a space I now enjoy every day, thanks to the thoughtful design. I wholeheartedly recommend their services to anyone considering a bathroom conversion, especially for those needing a bit more accessibility and comfort due to physical challenges. Thank you, EA, for your exceptional work and dedication to customer satisfaction."