Parkinson's UK privacy policy

Privacy Notice

This privacy notice explains how and why we use your personal data, to make sure you stay informed and have the assurance that we are processing your data fairly and lawfully.

We’ll never sell your personal data and will only share it with organisations we work with when it’s necessary and the privacy and security of your data is assured.

In this notice, whenever you see the words ‘we’, ‘us’, ‘our’, it refers to the Parkinson’s UK Sales Limited, a company limited by guarantee and registered at Companies House (registered in England and Wales as 1575175). The company’s activities include the trading element of fundraising events and sale of daily living aids, Christmas cards, stationery and general gift items.

If you have any questions in relation to this privacy policy or how we use your personal data they should be sent to:


Your Rights

Here is a list of the rights that all individuals have under GDPR. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.


  • The right to be informed about the processing of your personal information
    • You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the GDPR. This privacy notice covers off this obligation. We will use all available means to communicate our privacy information at the point of data collection.
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
    • You have the right to have inaccurate personal data rectified. We have one calendar month to respond to a request. In certain circumstances we can refuse a request for rectification.
  • The right to object to processing of your personal information
  • You have the right to object to:
    • processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
    • direct marketing (including profiling); and
    • processing for purposes of scientific/historical research and statistics.
  • The right to restrict processing of your personal information
    • You have the right to restrict the processing of your personal data in certain circumstances. This means that you can limit the way that we use your data. This is an alternative to requesting the erasure of your data. We have one calendar month to respond to your request
  • The right to have your personal information erased (the “right to be forgotten”)
    • You can make a request for erasure verbally or in writing. We have one month to respond to a request. The right is not absolute and only applies in certain circumstances
  • The right to request access to your personal information and to obtain information about how we process it
Further details regarding Subject access are provided below.
  • The right to move, copy or transfer your personal information (“data portability”)
    • The right to data portability allows you to obtain and reuse your personal data for your own purposes across different services. Please note this only applies:
      • to personal data an individual has provided to Parkinson’s UK;
      • where the processing is based on your consent or for the performance of a contract; and
      • when processing is carried out by automated means.
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
    • You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces significant legal effects concerning you.

To exercise any of these rights please contact our Data Protection Officer.


How we use your information


We use the personal information you supply to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update your records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below and with controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Third Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, analysing data, providing search results and links, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.


The use of Cookies is widely used on the internet and often used to gain information for data analysis. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

How Secure is My Personal Information?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

All payment details which are entered through the online payment facility are encrypted when the purchaser making payment enters them. Communications to and from the Service Provider’s site are encrypted, protecting the online transactions with Secure Sockets Layer protocol (SSL). Seeing the SSL padlock in the browser indicates:

  • That the purchaser has a secure (encrypted) link with the website.
  • That the website displaying the padlock is a valid and legitimate.

The purchaser is responsible for protecting their own information and for the security and virus protection of the device used to access our website. We shall not be liable for any failure by the purchaser to properly protect data from being seen on their screen by other persons or otherwise obtained, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Conditions of Use, Notices & Revisions

If you have any concern about privacy, please contact us at Email: